# Xoaks Pro — Getting Started (Create Account → Profile → Job Stories) **For contractors at [www.xoaks.com/pro](https://www.xoaks.com/pro)** This guide starts at **account creation** and walks you through **phone verification**, **your public profile**, **job stories**, and **customer leads**. --- ## Overview — what you will do 1. **Create** your XoaksPro contractor account 2. **Verify** your cell phone 3. **Complete** Edit profile (photo, company, about, areas, skills, gallery) 4. **Save to cloud** and turn **Online** ON 5. **Publish** your first job story 6. **Watch Orders** for customer Call / Text / Book requests --- ## Step 1: Create your XoaksPro account ### Go to the pro sign-up page - Open **[www.xoaks.com/pro](https://www.xoaks.com/pro)** and click **Get started** / **Sign up**, **or** - Go directly to **[www.xoaks.com/pro/auth/signup](https://www.xoaks.com/pro/auth/signup)** The sign-up page is titled **Create XoaksPro account**. Returning contractors should use **[Sign in to XoaksPro](https://www.xoaks.com/pro/auth/signin)** — do not create a second account. ### Important before you sign up - Use a **different email and phone** than your **My Xoaks customer** account (if you have one). One phone number = one Xoaks account. - **Already registered?** Do **not** create a second account. Use **[Sign in](https://www.xoaks.com/pro/auth/signin)** instead. ### Fill in the sign-up form - **Email** and **password**, or continue with **Google** - Complete any fields Clerk asks for (name, etc.) - You may **skip phone** on the Clerk screen — you will verify your cell number **inside Xoaks** on the next step ### After sign-up - You are redirected to **Verify phone** (`/pro/auth/verify`) - If you land on the wrong page, open **[www.xoaks.com/pro/auth/signin](https://www.xoaks.com/pro/auth/signin)** and sign in with the same email --- ## Step 2: Verify your phone Phone verification is required before you can go **Online** and appear in customer search. 1. On **Verify phone**, enter your **cell number** (US, 10 digits) and tap **Continue** (or **Save phone** if you change it later) 2. On the code screen, enter the verification code (see **launch demo mode** below) 3. Tap **Verify & continue** — you go to **Pro dashboard** (`/pro/dashboard`) **Launch demo mode (no real SMS yet):** Xoaks is not sending text messages during early launch. On the verify screen you will see a note: enter **`000000`** (six zeros). Real SMS verification will replace this later. **Skip for now:** You can skip verification and open the dashboard, but you **cannot turn Online ON** until your phone is verified. Use **Profile → Verify your phone** when you are ready. **Tip:** Use the same phone you want customers to reach you on — it appears on Call/Text flows. --- ## Step 3: Why a complete profile matters Customers find you on the **map and search**, on **service + city pages** (e.g. walk-in cooler repair in Sherman Oaks), and on your **public profile**. A full profile builds trust, shows what you do, and makes **Call / Text / Book** more likely. An incomplete profile may not show up well when customers search your area. **Xoaks is free during launch** — no subscription required to get listed. --- ## Step 4: Fill your full profile Go to **Pro portal → [Edit profile](https://www.xoaks.com/pro/profile/edit)** and complete each section. ### Your profile is saved in the cloud When you sign in on any device, Xoaks **loads your profile from the server** — company name, address, phone, skills, gallery, and pricing. Always click **Save to cloud** at the top when you finish editing so nothing is lost. If you sign out and sign back in, your saved profile should appear as you left it. ### 4a. Profile photo - Upload a clear **headshot or company logo** - Customers see this in **search cards** and on your **public profile** - Click **Save to cloud** when done ### 4b. Personal & company info (required) Fill in all required fields: - **First name** and **Last name** (private — for your account) - **Nickname / Display name** — what customers see (e.g. “Vincent — Techmeeting LLC”) - **Company name** - **Phone & email** — customers use these for Call/Text - **Business address** (street, city/ZIP + state) — sets your **map pin** (same idea as Google Business Profile) Click **Save to cloud**. Some fields are **private** (verification); others are **visible** on your public page. ### 4c. About your company - Write a short **company description** (up to 2,000 characters) - Shown on your public profile under **About** — services, experience, brands, areas you cover - Text displays as full-width justified paragraphs on your public page ### 4d. Service areas - Your **home city** (above) is your base on the map - Add every **extra city or ZIP** you serve (up to 10) - Example: Sherman Oaks, 91423, Studio City, 91604 - Extra areas expand where customers can find you; they do **not** move your map pin ### 4e. Skills & services - Select your trades: HVAC, commercial appliances, residential appliances, plumbing, etc. - Pick the **subcategories** you actually do (e.g. walk-in cooler, refrigerator repair) - These skills determine which **service + city landing pages** you can appear on ### 4f. Pricing (optional but helpful) - Hourly rate, service fee, or hide pricing (“call for quote”) - Sets expectations before customers contact you ### 4g. Work gallery - Upload **real job photos** (before/after, equipment, completed work) - Up to **100 photos** total; upload **2–3 at a time** on mobile if save is slow - All saved photos are stored in the **cloud** — after sign-out/sign-in they reload from your account - Your public profile shows your **5 most recent**; the gallery stores all saved photos - Click **Save to cloud** and wait for **Saved to cloud** (may take 30–60 seconds for many photos) ### 4h. Save to cloud When you are done editing any section, click **Save to cloud** at the top of Edit profile. One button saves text, photo, gallery, map pin, and service areas. --- ## Step 5: Go online & check your public page 1. Go to **[Profile](https://www.xoaks.com/pro/profile)** and turn **Online** ON → You appear on the customer **map and search** as “Available now” → You may also appear on **service + city pages** (e.g. `/services/walk-in-cooler-repair/sherman-oaks`) when your skills and service area match → When **Offline**, customers can still view your page but you won’t show as available 2. Copy your **Profile link** from Profile → **Share with clients** → Use on Google Business Profile, email, or social media 3. Open your public page in a **private/incognito** window and confirm photo, **About**, skills, gallery, and service area look correct. 4. Check your **jobs completed** count — published job stories show prominently on your profile header and in the **Track record** section (especially helpful before you have customer reviews). --- ## Job stories — what they are and why you need them A **Job story** is a **real completed job** you document with short notes + photos. Xoaks turns it into a **local SEO page** (like a strong Google Business post) that helps customers — and Google — find you for that **service + city**. ### Why job stories matter | Benefit | What it does for you | |---------|----------------------| | **Local SEO** | Ranks for searches like “commercial cooler repair Sherman Oaks” | | **Proof of work** | Real photos beat an empty profile | | **Trust** | Customers see you’ve done this job before | | **More visibility** | Published stories add to your **jobs completed** count on search cards and your public profile | | **Free marketing** | One story = one permanent page on xoaks.com/repairs/… | They **do not** auto-post to Google Business Profile — but they **support** your GMB and website SEO. --- ## How to create a job story **Pro portal → Job stories → Document completed job** You only need **short notes** — Xoaks builds the SEO draft. You **review before publishing**. ### What to fill in | Field | What to write | |-------|----------------| | **Category / subcategory** | e.g. Commercial → Walk-in cooler | | **Brand(s)** | True, Hoshizaki, Turbo Air, etc. | | **Job context (short)** | Why they called — age of unit, PM vs emergency, reopening | | **Work performed (short)** | Inspection, coil cleaning, parts replaced, tests | | **Job city / ZIP** | e.g. Venice, 90291 | | **Service area cities** *(optional)* | Venice, Santa Monica, Culver City, Los Angeles | | **Photos** | **1–10 real job photos** (JPG best; avoid HEIC if upload fails) | Click **Generate SEO / GEO Draft** → review title, summary, FAQs → **Approve & publish**. ### Edit or remove a job story - Open the job story from **Job stories** → click **Edit job story** to change notes, SEO text, or **photos** (remove with ×, upload replacements; at least 1 photo required) - To delete a story entirely, use **Remove job story** at the bottom of the story page (this removes the public SEO page too) ### Rules - **Real jobs only** — real photos, accurate city/ZIP - **No private customer info** in photos (or get permission) - Up to **5 job stories per 24 hours** - **Save your pro profile first** — stories link to your listing ### Good habit Publish **one job story per city** you serve. After a few weeks you’ll have local pages across your service area — strong SEO without paying for ads. --- ## Orders & customer leads Customer requests from your public profile land in **Pro portal → [Orders](https://www.xoaks.com/pro/orders)**. | Channel | What you see | |---------|--------------| | **Call** | Customer tapped Call on your profile — may open their phone app to dial you | | **Text** | Customer tapped Text — may open their messaging app | | **Book** | Customer submitted a booking request with preferred date/time — usually includes phone and email | ### When the customer phone shows “number not shared” If a customer uses **Call** or **Text** from their phone app and did **not** have a phone number saved in their Xoaks account, Orders may show: **Called from phone app — number not shared** This is normal — the site cannot read their number from a direct `tel:` link. **Check your recent calls or texts** for their number, or ask them to use **Book** next time (Book requests include contact details when the customer provides them). You can **Edit** any lead to add the customer’s phone after you reach them, and **Add to client list** to keep track. --- ## Quick checklist for new pros 1. **Sign up** at [www.xoaks.com/pro/auth/signup](https://www.xoaks.com/pro/auth/signup) (new contractors only) 2. **Verify phone** at `/pro/auth/verify` — enter code **`000000`** (demo mode; no SMS yet) 3. Complete **[Edit profile](https://www.xoaks.com/pro/profile/edit)** — photo, company, **About**, areas, skills, gallery 4. Click **Save to cloud** when finished 5. Turn **Online** ON on [Profile](https://www.xoaks.com/pro/profile) 6. Publish your **first job story** from a recent real job 7. Watch **[Orders](https://www.xoaks.com/pro/orders)** for Call / Text / Book leads --- ## Tips - Always **Save to cloud** after editing profile — your data syncs across devices and survives sign-out - Use **JPG photos** from your phone when possible - Read the SEO draft before publish — fix anything wrong; use **Edit job story** to update photos later - Stay **Online** during business hours when you can take calls - Check **Orders** daily — that’s where customer requests land - If a lead shows **number not shared**, check your phone’s recent calls - Questions? **[Contact us](https://www.xoaks.com/contact)** or email **xoakscom@gmail.com** --- © 2026 Techmeeting LLC · Xoaks at Xoaks.com · xoakscom@gmail.com